Delivery & Collection Information
Delivery Charges
We deliver to the whole of the UK and dispatch orders Monday-Friday.
| Delivery option | Timescale | Cost | |
|---|---|---|---|
| Economy Delivery | 3-5 working days | £3.95 or Free for orders of £50 or more | Orders placed by 2pm, Monday to Friday, will be delivered within 5 working days |
| Next-Day Delivery | Next working day | £4.95 | Orders placed by 2pm, Monday to Friday, will be delivered the next working day |
| Saturday Delivery | Saturday | £6.95 | Orders placed before 2pm on a Friday will qualify for the option to be delivered on a Saturday |
Click & Collect
Our Click & Collect service is available to all local customers throughout the current restrictions.
We offer a click & collect service from our store at 88 Main Street, Coatbridge, ML5 3BQ.
Orders placed before 3pm when the store is open are eligible for collection on the same day. Please check our opening hours before placing your order.
We will hold all click & collect orders for a maximum of seven days, before cancelling and refunding the order total.
Please use the order “notes” facility at the checkout to inform us of any special requirements, or contact us directly.
Delivery to different address
If you choose a delivery address different to the invoice address Cradle Care Designer Kids Clothing Ltd will not be responsible if the order is signed for by a third party and delivery content is not received by purchaser.
Therefore proof of delivery to the address with a signature taken by the person who delivered the order is proof that the order has been successfully delivered.
Delivery Discrepancy
Any delivery queries must be reported to us within 7 days.
After 7 days, we assume your delivery is complete and goods received to your satisfaction.
Delivery left in safe place
This special request can be arranged through our courier and at the customer’s discretion.
Delivery not received
Before contacting us please check tracking on the delivery with the tracking information provided at the time of dispatch.
If after receiving the dispatch email with your tracking number you have not received your delivery within the above-stated delivery times for your selected shipping option, please contact us by email, or telephone customer services on 01236 422732 to let us know so that we can investigate.
